TERMS AND CONDITIONS
WARNING: In accordance with the relevant law, please read our contract text below in 16 font size and bold font. Moreover; Every customer who is a member of our website and makes purchases is deemed to have read and accepted all the articles of our sales contract below, without any further notice!
DISTANCE SALES AGREEMENT
This contract has been drawn up in accordance with the Regulation on the Implementation Procedures and Principles of Distance Contracts published in the Official Gazette dated 13.06.2003 and numbered 25137, in accordance with the obligation to conclude a contract for sales made over the internet, and the articles are as follows.
ARTICLE 1 - SUBJECT
The subject of this contract covers the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of Consumers No. 4077 - Regulation on the Implementation Principles and Procedures of Distance Contracts, regarding the sale and delivery of the product sold by the SELLER to the BUYER, whose qualifications and sales price are specified below.
ARTICLE 2.1 - SELLER INFORMATION
Petsan Ambalaj San. Trade incorporated company
ARTICLE 2.2 - BUYER INFORMATION
The person who is a member of https://petsanambalaj.com as a customer.
Address and contact information used while members shall prevail.
ARTICLE 3 - CONTRACTUAL PRODUCT INFORMATION
It consists of the type, quantity, brand/model, color, quantity, sales price, payment method, and information at the time the order is finalized.
ARTICLE 4 - GENERAL PROVISIONS
4.1 – The BUYER declares that he has read all the preliminary information regarding the basic characteristics, sales price and payment method and delivery of the product or products that are the subject of the contract specified in Article 3, and that he has given the necessary confirmation in the electronic environment.
4.2 – The product or products subject to the contract shall be delivered to the BUYER or the person/organization at the address indicated within the period specified in the preliminary information, depending on the distance of the BUYER's residence for each product, provided that it does not exceed the legal 30-day period. This period can be extended for a maximum of 10 days, provided that the BUYER is notified beforehand.
4.3 – If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.
4.4 – The SELLER is responsible for the delivery of the contracted product in a sound, complete and in accordance with the qualifications specified in the order.
4.5 – For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER and the price must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.
4.6- In case the relevant bank or financial institution fails to pay the product price to the SELLER due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons after the delivery of the product, not due to the BUYER's fault, provided that the BUYER has delivered the product to the SELLER within 3 days. or must be sent. In this case, the shipping costs belong to the BUYER.
4.7- If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation, the SELLER is obliged to notify the BUYER. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or delay the delivery time until the obstacle is removed. In case the BUYER cancels the order, the amount paid is paid to him in cash and in full within 10 days.
4.8- This contract will be valid by clicking I have read and accept by the BUYER.
ARTICLE 5 – RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw within (7) days from the delivery of the product subject to the contract to himself or the person/organization at the address indicated. In order to exercise the right of withdrawal, the SELLER must be notified by fax, e-mail or telephone within this period and the product must not be used in accordance with the provisions of the relevant article. In case this right is exercised, it is obligatory to return the original invoice with a copy of the cargo delivery report stating that the product delivered to the 3rd person or the BUYER has been sent to the SELLER. The product price is returned to the BUYER within 10 days following the receipt of these documents. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be returned. The shipping cost of the product returned due to the right of withdrawal is covered by the SELLER.
In case the payment is made by credit card or a similar payment card, the consumer may request the cancellation of the payment transaction on the grounds that the card was used against his/her consent and illegally. In this case, the card issuer returns the payment amount to the consumer within 10 days from the notification of the objection.
In the implementation of this contract, the Consumer Arbitration Committees and the SELLER's place of residence up to the value announced by the Ministry of Industry and Trade.